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Shipping Policy
Shipping Policy – Taitanicom Computers
At Taitanicom Computers, we are committed to providing reliable and timely delivery of all your tech essentials. Please review our shipping policy below:
1. Shipping Coverage
We currently ship to all regions within Kenya. For inquiries about deliveries to specific areas, please contact our support team.
2. Order Processing
Orders are processed within 1-3 business days after payment confirmation. You’ll receive an email notification once your order has been dispatched.
3. Shipping Options
We offer:
Standard Delivery
Same-Day/Express Delivery (available in select regions at an additional cost)
4. Shipping Charges
Shipping fees are calculated at checkout based on the size, weight, and delivery location. Promotions such as free delivery may be available on select items or minimum purchase thresholds.
5. Delivery Timeframes
Standard Delivery: 2–4 business days
Express Delivery: Within 24 hours (select locations only)
6. Tracking Orders
A tracking link will be sent via email once your order has shipped. You can monitor the delivery status online.
7. Damaged or Missing Deliveries
If you experience delivery issues:
Notify us within 48 hours of receiving damaged goods or if your package has not arrived.
We’ll work to resolve your issue swiftly.
8. International Shipping
Currently, we do not offer international shipping. We aim to expand in the future—stay tuned!
9. Contact Us
For shipping-related queries:
Phone:+254742 069993
Email: info@taitanicomcomputers.co.ke
Address:Khoja Round About Chini Ya Mnazi Citiko building, Nairobi
Thank you for choosing Taitanicom Computers – powering your tech with speed and service you can trust.